Boyfriend and Girlfriend
King And Queen
Mr And MrsFrequently Asked Questions
Welcome to the nicesnkpro FAQ section, proudly operated by A & N Shoe Service LLC. Find answers to your questions about shopping, payments, shipping, returns, and more.
Ordering
Q: How do I place an order?
A: You can easily place an order by adding items to your shopping cart and proceeding to checkout. Follow the simple steps provided to finalize your purchase securely.
Q: Can I modify my order after placing it?
A: You can request modifications by immediately contacting our customer service at contact@nicesnkpro.com. Please note changes cannot be guaranteed if the order has already shipped.
Payments
Q: Which payment methods do you accept?
A: We accept payments through PayPal and Stripe, allowing secure and convenient transactions using credit, debit, or your PayPal account.
Q: When will I be charged for my order?
A: Your payment will be processed immediately upon placing your order, and you’ll receive a confirmation email shortly thereafter.
Q: Is my payment information secure?
A: Absolutely. All payments made through PayPal and Stripe are secured via SSL encryption. We do not store your payment details.
Shipping
Q: Where does nicesnkpro ship to?
A: Currently, we ship exclusively within the contiguous United States.
Q: How long does delivery typically take?
A: Orders usually arrive within 7-10 business days after processing, which takes 2-4 business days.
Q: How much does shipping cost?
A: Shipping is free on orders over $199. For orders below this amount, a flat rate of $7.99 applies.
Tracking and Delivery
Q: How can I track my order?
A: Once your order ships, you’ll receive an email containing your tracking number. You can track your order through the provided link or directly via the carrier’s website.
Returns and Exchanges
Q: Can I return or exchange my purchase?
A: Yes, we offer returns and exchanges within 30 days of receiving your order, provided items are unused, unworn, and in their original packaging. Please refer to our Returns & Refund Policy for detailed instructions.
Q: What should I do if my order arrives damaged?
A: Contact us immediately at contact@nicesnkpro.com with a photo of the damaged item. We will resolve the issue promptly.
Issues and Concerns
Q: What if my package gets lost?
A: If your order appears lost in transit, contact our support team, and we’ll initiate a resolution process, typically completed within 5-7 business days.
Q: How do I handle a failed delivery?
A: Please verify the delivery address you provided. If a delivery fails due to an incorrect address or absence, additional shipping charges may apply for redelivery.
Contact Information
Q: How do I reach customer service?
A: For any questions, concerns, or assistance, please email us at
Company Name: A & N Shoe Service LLC
Company Number: 18012535
Address: 1077 Baxter Street, Suite I, Athens, GA, 30606, United States
Email: contact@nicesnkpro.com
Phone: +1 (706) 286-7017
Business Hours: Monday – Friday 8:00 am – 6:00 pm (Eastern Time, ET)
Response Time: Our customer service team typically responds within 12 hours during business days
Thank you for shopping with nicesnkpro—your satisfaction is our priority!
