Returns & Refund Policy

Thank you for shopping at Nicesnkpro, a brand of A & N Shoe Service LLC. We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a clear and fair return policy.

1. Our 30-Day Return Policy

We have a 30-day return window, which means you have 30 days from the date of delivery to initiate a return for eligible items. Requests made after this period will not be accepted.

2. Eligibility for a Return

To be eligible for a return, your item must meet the following conditions:

  • Condition: The item must be in new, unworn, and unwashed condition.

  • Tags: All original tags and labels must still be attached.

  • Packaging: The item should be in its original packaging where possible.

  • Proof of Purchase: Your order number is required to process the return.

3. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as “Final Sale” or “Clearance”.

  • Gift cards.

4. How to Initiate a Return

  1. Contact Us: To start the return process, please email our support team at contact@nicesnkpro.com. Include your order number and the reason for your return.

  2. Receive Instructions: We will respond within 24 business hours with authorization and detailed instructions.

  3. Ship the Item Back: Securely package the item and ship it using a trackable carrier to our return address:

    Return Address: A & N Shoe Service LLC 1077 Baxter Street, Suite I Athens, GA, 30606, United States

5. Return Shipping Costs

  • Customer Responsibility: For returns due to change-of-mind or sizing issues, the customer is responsible for the return shipping costs.

  • Our Responsibility: If the return is due to an error on our part (e.g., you received a damaged, defective, or incorrect item), we will cover 100% of the return shipping costs.

6. Refund Processing

  • Inspection: Once your return is received and inspected, we will notify you of the approval of your refund.

  • Timing: If approved, your refund will be processed to your original method of payment within 3–5 business days.

  • No Restocking Fee: We do not charge any restocking fees for eligible returns.

7. Exchanges

For the fastest service, we recommend the following process for exchanges:

  1. Return your original item for a full refund by following the steps above.

  2. Place a new order for the desired size or style.

Contact Us

If you have any questions about our Refund and Returns Policy or need assistance with your order, please reach out:

Company Name: A & N Shoe Service LLC

Company Number: 18012535

Address: 1077 Baxter Street, Suite I, Athens, GA, 30606, United States

Email: contact@nicesnkpro.com

Phone: +1 (706) 286-7017

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Eastern Time, ET)

Response Time: We strive to respond to all inquiries within 24 business hours

We appreciate every customer and thank you for choosing nicesnkpro. Our team is here to make sure your shopping experience is fair, transparent, and worry-free.