Shipping Policy

Thank you for choosing nicesnkpro, a trusted brand from A & N Shoe Service LLC. Your shopping experience is important to us, and we strive to make our shipping process transparent, reliable, and efficient. Please review our comprehensive shipping policy below.

Order Processing Time

All orders placed on nicesnkpro are processed within 2-4 business days, Monday through Friday, from 8:00 AM to 6:00 PM Eastern Time (ET). Orders placed after our daily order cut-off time at 5:00 PM ET will begin processing the next business day.

Shipping Time & Delivery Estimates

We use reliable carriers such as FedEx, UPS, and USPS to ensure your order reaches you safely and promptly. After processing, delivery typically takes between 7 to 10 business days, Monday to Friday. Please note these are estimated delivery times and delays may occur due to external factors like adverse weather, high-volume seasons, or other unforeseen circumstances.

Shipping Rates

  • Free Shipping: Enjoy complimentary shipping on all orders totaling $199 or more.

  • Standard Shipping: Orders under $199 will be charged a flat rate of $7.99.

Shipping Areas

We proudly ship exclusively within the United States. Currently, we do not offer international shipping.

Tracking Your Order

Upon dispatch of your order, a shipping confirmation email containing your tracking number will be sent to the email provided during checkout. You can track your shipment directly through the carrier’s website or via the tracking link provided.

Shipping Restrictions

We currently ship only within the contiguous United States and are unable to deliver to APO/FPO/DPO addresses or international addresses. Additionally, we do not ship to P.O. Boxes.

Taxes

All orders shipped within the United States will incur a 5% sales tax, calculated during checkout.

Handling Charges

We do not charge additional handling fees. Your shipping fee covers handling, packing, and postage.

Delivery Issues

  • Failed Deliveries: If the delivery fails due to an incorrect address provided by the customer or the absence of the recipient, the customer may be responsible for additional shipping costs for redelivery.

  • Missing or Lost Packages: In the rare event of your order being lost or missing in transit, we will promptly initiate a thorough investigation and, if confirmed, we will either resend the product or provide a full refund within 5-7 business days after the issue is confirmed.

Damaged or Lost Items

If your order arrives damaged, defective, or does not arrive at all, please immediately contact us at contact@nicesnkpro.com. Include details and, if applicable, photos of the damaged product. We will address the issue promptly and thoroughly, typically resolving these cases within 5-7 business days.

Holidays and Weekends

Please note we do not process or ship orders on weekends and national holidays. Orders placed during these periods will be processed the following business day.

Delayed or Out-of-Stock Items

Occasionally, items may be delayed or temporarily out of stock. In such cases, we will notify you promptly and offer options including:

  • Waiting until the product is restocked.

  • Exchanging for an available alternative.

  • Canceling and fully refunding your order.

Returns & Exchanges

Please refer to our dedicated Returns & Refund Policy for detailed information on returns and exchanges.

Address Changes

Address changes must be communicated immediately to contact@nicesnkpro.com. Once an order has shipped, changes to delivery addresses cannot be guaranteed.

Carrier Selection

We select the carrier (FedEx, UPS, or USPS) based on factors such as package size, destination, and shipping conditions at the time of order fulfillment.

Contact Us

For any further inquiries or assistance regarding shipping, please reach out to our customer support at:

Company Name: A & N Shoe Service LLC

Company Number: 18012535

Address: 1077 Baxter Street, Suite I, Athens, GA, 30606, United States

Email: contact@nicesnkpro.com

Phone: +1 (706) 286-7017

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Eastern Time, ET)

Response Time: Our customer service team typically responds within 12 hours during business days

Thank you for trusting nicesnkpro—where your satisfaction is our priority!